Chichester Pride Event Terms & Conditions
Tickets
Tickets can be found in your Outsavvy account. Tickets are sent to your email address on the date of purchase. Tickets will be resent to all purchasers the day before the event. Please check your Outsavvy account and spam folders.
Tickets are not exchangeable or refundable. Re-sale is not allowed. Sales are final. Tickets cannot be exchanged or refunded after purchase, unless the entire festival is cancelled.
Only customers with a valid ticket will be allowed into the Event. Very limited tickets may be available on the gate for purchase. We accept card payments only.
Tickets may not be used as part of a promotion, competition, advertising, or be given away as part of a product or service package or for commercial gain without the permission of Chichester Pride.
Any attempt to do so will result in the ticket being void and we will refuse any person holding such a ticket, without refund.
Carer Tickets
Chichester Pride is dedicated to making sure our event is accessible to everyone. We can offer a free Carer/Personal Assistant Ticket for Access customers who require one. Carer/Personal Assistant Tickets are limited to 1 per applicant. Available online up until 6pm on May 24th. If you require a carer on the day please bring prood of eligibility with you. Please note, carer tickets are not allocated to parents/guardians of children, as all children must be accompanied by a responsible adult/carer.
Registered assistance animals are welcome. Unfortunately we are unable to accommodate emotional support animals.
In order to apply to bring an assistance/service animal or for a free carer ticket, please purchase a disabled ticket.
Next, please email us at hello@chichesterpride.co.uk with your supporting evidence.
Any carers ticket will be released to the same email address used for purchased ticket(s).
We will not have access to the inbox after 6pm on May 24th.
Entry Conditions
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Age
Under 18's must be accompanied by an adult.
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Any person who looks under the age of 18 not accompanied by an adult will require ID upon entrance.
All under 18s must be accompanied by adults (18+) at all times while on the event site.
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Please note, carer tickets are not allocated to parent/guardians of children, as all children must be accompanied by a responsible adult/carer.
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Alcohol Policies
We will operate and enforce a strict Challenge 25 policy at all our bar. So if you are lucky enough to look 25 or younger, please, make sure that you bring an acceptable form of identification. Please note we only accept a driving licence or passport as a valid ID.
Bringing alcohol on-site is strictly prohibited.
Bag Policies
Small Bags up to (20cm wide x 30cm high x 20cm deep) are allowed into the event sites.
• We may refuse entry if you bring a large bag.
• We do not have storage for bags on site.
• Chichester Pride operates a bag search policy at all gates. We may also search you using a pat-down method or a security wand based on behaviour profiling.
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Animals
Due to venue restrictions and the safety and wellbeing of others including your furry friends, pets are not allowed to attend the event. Certified Assistance animals permitted with prior confirmation only. Please email hello@chichesterpride.co.uk to notify the team prior to the event if you are bringing a service animal. We are unable to accept emotional support dogs.
Food
No food to be brought into the premises, including picnics & BBQs. We have food vendors on site catering to a number of requirements. If you have a medical requirement please email hello@chichesterpride.co.uk prior to the event to discuss your needs. Any disclosure will be treated fairly, with discretion
No liquids permitted to be brought onto the site (except water in a sealed bottle and sunscreen)
Camping Chairs
Camping chairs are allowed - However all items brought in will be thoroughly searched.
Any misuse of chairs will result in them being confiscated.
Code of Conduct
We expect everyone attending to behave in an appropriate manner.
You must consent to search on entry to the event. Confiscated items will not be returned.
• Any offensive behaviour including homophobia, transphobia, racism or sexism will not be tolerated.
• All staff, security personnel, medical teams, Police, Fire and Ambulance should be treated with respect.
Any incident of harassment towards anyone working on the event may be reported to the Police and dealt with accordingly.
• Please comply with requests/directions from staff regarding event operations.
Complaints
If you have a complaint during the event please report it to a member of staff. If your complaint requires further investigation, please, write to hello@chichesterpride.co.uk to be investigated and responded to appropriately.
Restricted items
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• No dangerous or hazardous items​
• No illegal or psychoactive substance
• No food, including picnics. Stalls will be available to purchase food, catering for various dietary requirements.
• No suitcases & large rucksacks or bags (over A4 size)
• No disposable BBQ’s
• No Fireworks, flares or pyrotechnics
• No inflatables or Chinese lanterns
• No flyers for distribution
• No offensive posters, signs or banners
• No goods for unauthorised trading (or with unauthorised Pride logos)
• No lasers or laser pens
• No unofficial tabards or reflective jackets
• No super soakers or water pistols
• No air horns, megaphones, klaxon’s similar
• No spray cans, aerosols or gas canisters
• No drones
• No unauthorised professional commercial photography
• No illegal or psychoactive substance
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By attending the event, you give your express consent to your actual or simulated likeness being included within any film, photograph, audio and/or audio-visual recording, the copyright to which shall be owned by the Promoter or its contractors without payment or compensation.
Chichester Pride reserves the right to change/amend or alter the above terms and conditions at any point, without notice. All updates will be published on this page.
