​
Chichester Pride 2025 – Terms and Conditions
Tickets
​
Tickets are not exchangeable or refundable. Re-sale is not allowed. Sales are final.
Tickets cannot be exchanged or refunded after purchase, unless the entire event is cancelled.
Only customers with a valid ticket will be allowed into the Event.
Very limited tickets may be available on the gate for purchase. We accept card payments only.
Tickets may not be used as part of a promotion, competition, advertising, or be given away as part of a product or service package or for commercial gain without the permission of Chichester Pride. Any attempt to do so will result in the ticket being void and we will refuse any person holding such a ticket, without refund.
Tickets can be found in your Outsavvy account. Tickets are sent to your email address on the date of purchase. Tickets will be resent to all purchasers the day before the event. Please check your Outsavvy account and spam folders.
Disabled Ticketing & Accessibility Policy
Chichester Pride is committed to making our event accessible and inclusive for everyone. We recognise that disabilities can be visible or hidden, and we aim to provide a welcoming, respectful space where all feel supported.
Who qualifies for a disabled ticket?
You may be eligible for a Disabled Ticket if you have a long-term physical or mental impairment that significantly impacts your daily life. This includes visible and non-visible disabilities and conditions.
Examples of accepted documentation include:
- Personal Independence Payment (PIP) – any level
- Disability Living Allowance (DLA) – any level
- Attendance Allowance (front page of letter – any rate)
- Armed Forces Independence Payment
- War Disablement Pension
- Letter from a healthcare professional confirming your access needs
- The Access Card or CredAbility Access Card
- Evidence of being registered severely sight impaired (blind) or deaf
- Recognised Assistance Dog ID card
If you have any queries or concerns get in touch with us at hello@chichesterpride.co.uk and we will review your request with understanding and discretion.
Carer/ Personal Assistant (PA) Tickets
If you require the support of a Carer or Personal Assistant to attend Chichester Pride, you may purchase one ticket per eligible applicant at a concession rate.
To qualify for a Carer/PA ticket at the concession rate, you must provide evidence that demonstrates your need for support, such as:
- PIP – enhanced daily living or mobility component
- DLA – middle or higher rate care or mobility component
- The Access Card or CredAbility Access Card showing a +1 symbol
- Letter from a healthcare professional outlining the need for a companion or support
- Other official documentation that supports your need for a PA
Deadline: All requests for Carer/PA tickets must be received by 6pm on Wednesday 21st May 2025. Unfortunately, we may not be able to process any requests received after this date.
To apply:
1. Purchase a Disabled Ticket via our ticketing system.
2. Email hello@chichesterpride.co.uk from the same email address used to book.
3. Attach your supporting documentation.
Once verified, we’ll provide access to purchase one Carer/PA ticket at a concession rate. We cannot issue more than one PA ticket per eligible applicant.
Please note, carer tickets are not allocated to parent/guardians of children, as all attendees under 18 must be accompanied by a responsible adult/carer.
Registered Assistance Animals:
Registered assistance animals are very welcome by prior arrangement! Please email hello@chichesterpride.co.uk so we can prepare for their visit. Emotional support animals cannot be accommodated.
Other Access Needs:
We aim to offer a range of accessibility features including step-free access, accessible toilets, quiet spaces, British Sign Language interpreters and a disabled viewing platform where possible. If you have specific requirements, please contact us at hello@chichesterpride.co.uk – we’re happy to help where we can.
Code of Conduct
We expect everyone attending to behave in an appropriate manner.
- Any offensive behaviour including homophobia, transphobia, racism or sexism will not be tolerated.
- All staff, volunteers, security personnel, medical teams, Police, Fire and Ambulance should be treated with respect.
- Any incident of harassment towards anyone working on the event may be reported to the Police and dealt with accordingly.
- Please comply with requests/directions from staff or volunteers regarding event operations.
Thank you for helping us make Chichester Pride a celebration that truly welcomes everyone. 🌈
Age Restriction
Everyone is welcome, however under 18s must be accompanied by an adult over the age of 18 at all times while on the event site. Any person who looks under the age of 18 not accompanied by an adult will require ID upon entrance.
Alcohol Policies
Bringing alcohol on-site is strictly prohibited. We will operate and enforce a strict Challenge 25 policy at all the bars. Acceptable ID: driving licence or passport only.
Animals
Pets are not allowed to attend the event. Certified/Registered Assistance animals permitted with prior confirmation only. Emotional support animals are not accepted.
Bag Policies/Searches
Chichester Pride operates a bag search policy at all gates. You must consent to search for entry to the event. Small Bags up to (20cm x 30cm x 20cm) are allowed. No storage available on site. Large bags may result in refusal of entry. We may also search you using a pat down method or a security wand. Confiscated items will not be returned.
Camping Chairs
Camping chairs are allowed - However all items brought in will be thoroughly searched. Misuse of chairs will result in them being confiscated.
Food
No food to be brought into the premises, including picnics & BBQs. Food vendors on site will cater for various dietary requirements. Medical dietary requirements can be discussed via email (hello@chichesterpride.co.uk) in advance.
No liquids permitted, except sealed bottled water and sunscreen.
Photography/Videography
By attending the event, you consent to being photographed or recorded. These may be used on digital & print platforms by the organisers without payment or compensation.
Parking
Free parking for all to the rear of Chichester College, accessible via A259 (front access closed). Parking availability on a first come, first served basis. Alternative parking options may be found: https://www.chichester.gov.uk/carparks
Very limited disabled parking available with Blue Badge. Drop off area will be available near entrance via Avenue De Chartres. Please note that access to disabled parking and drop off will not be available between 11.15am-12 noon.
Restricted Items
No dangerous or hazardous items, illegal or psychoactive substances, outside food, large bags, disposable BBQs, fireworks, inflatables, unauthorised flyers or merchandise, lasers or laser pens, tabards, water pistols, aerosols, air horns, megaphones, klaxons, spray cans, aerosols, gas canisters, drones or unauthorised commercial photography allowed.
Complaints
If you have a complaint during the event please report it to a member of staff or volunteer. For follow-up complaints, email hello@chichesterpride.co.uk for investigation.
